Booking an appointment with a doctor has never been easier
Get access to quality care, faster

Our Services
-
Primary & Urgent Care
-
Specialist Care
-
Substance Use & Addictions
-
Counselling and Psychotherapy

Primary & Urgent Care
- Routine checkups/preventative health
- Prescription refills
- Specialist referrals
- Sick notes
- Sexual health consultations
- Diabetes and hypertension
- Cold & flu, allergies and other illnesses
- Depression and anxiety issues
- More

For specialist referrals, please fax to 647-696-8973
Doctors: Refer your patients to specialist services on Rocket Doctor
Specialist Care
Access a range of specialist healthcare providers from the comfort of your own home. Specialist services include:
- Pediatrics
- Cardiology
- Internal medicine
- Psychiatry
- ADHD Assessment
- Allergy & clinical immunology
- Genetics

For patients referrals, please fax to 647-696-8973
Substance Use and Addictions
Rocket Doctor’s Substance Use Service is dedicated to providing support, advice and treatment to individuals struggling with substance use in a safe, secure and confidential environment.
We offer substance use treatment and advice for
a wide range of substance use concerns including:
- Smoking
- Alcohol
- Cocaine
- Opioids
- Cannabis
- Benzodiazepines
- Methamphetamine
- Many More
The Substance Use Services clinic is currently only available in Ontario. Appointments are completely free with OHIP.

Counselling and Psychotherapy
Our virtual psychotherapy consultations offer a safe and supportive space for individuals facing mental health challenges to talk to an experienced therapist.
Get support for:
- Depression
- Anxiety
- Grief
- Trauma
- Stress
- Unhealthy Coping Mechanisms
- Substance Use
- Caregiver Burnout
- PTSD
- Victimization and Assault
Skip the waiting room. Access a range of healthcare services from the comfort of your own home. Connect to our network of highly trained and experienced MDs and specialists, available to provide you with the care you need, when you need it.
How it Works
1

Answer a Few Questions
Tell us about your symptoms and what’s worrying you.
2

Schedule an Appointment
We match you with the best
provider at a time that suits
your schedule.
3

See a Doctor
Relax, you’re in good hands!
Get the care you need from
the comfort of home.
New to Virtual Care?
Read our guide on virtual healthcare which includes some tips on how to prepare for your appointment

Are you looking for a quick, easy and trusted way to connect with a Canadian licensed doctor from the comfort own your own home?
Rocket Doctor offers virtual doctor appointments in Ontario, British Columbia and Alberta for all your health concerns.
When you book an appointment with Rocket Doctor, we’ll match you with the best suited doctor for you, based on the information you provide.
Skip the long lines, skip the waiting room at a walk-in clinic. Our virtual clinic is available so you can get the care you need when you need it. Whether you need a consultation for a minor issue from a family doctor or a specialist appointment with an orthopedic doctor, highly qualified health professionals are working on Rocket Doctor to provide you with care you need.
Get matched with the best suited doctor for your healthcare needs

With Rocket Doctor, you can access family doctors emergency doctors or specialists online from anywhere. Online doctors in your province are available to provide you with the medical advice you need. You can get a medical advice, prescriptions, specialist treatment and more from doctors licensed in your province.
Healthcare providers in Ontario, British Columbia and Alberta are working on our platform to provide you with quick and easy access to care. Most of our services are covered by your provincial health cover so there is no cost to you*. At Rocket Doctor, we know how important your health is, and we’re here to help you maintain it.
Providing Access for Rural and Underserved Communities
Learn how Rocket Doctor is helping bridge the healthcare gap, particularly for people in rural communities who struggle to access healthcare altogether.

Frequently Asked Questions
Rocket Doctor is a virtual health platform that allows you to book an online doctor appointment in Canada from the comfort of your own home. It works by connecting you with Canadian licensed physicians who can provide medical advice, diagnosis, and treatment through secure video call or text chat (text chat is currently available in Ontario only)
Currently, Rocket Doctor is available to patients in Ontario, Alberta, British Columbia and Atlantic Canada.
A Rocket Doctor physician licensed and located in your province will speak to you where you can discuss any symptoms or concerns that you are feeling with a virtual visit. The doctor will assess you and put together the best care plan for you. If a prescription is required, arrangements will be made to send it to a pharmacy of your choice.
Waiting times depend on the availability of doctors in your province. In most cases, when you request an appointment, it will be scheduled for either that same day, or the following day.
Rocket Doctor’s virtual care online appointments can address a range of medical conditions, including acute illnesses, mental health concerns, sexual health concerns, allergies and much more. However, there are some medical issues that may require an in-person visit with a doctor or specialist
We have built our cloud-based technology platform in a way that enables each doctor to view the records of all of your previous visits with Rocket Doctor in order to assist with the best possible care. While each doctor may not have time to review these records in-depth in advance of your visit, the system ensures that access to the information that will assist in your care as streamlined and efficient as possible.
All doctors on Rocket Doctor are fully licensed Canadian physicians, qualified to practice medicine in Canada. They are required to meet the same standards and regulations as doctors who work in traditional brick-and-mortar clinics or hospitals.
Yes, you can obtain a prescription through Rocket Doctor’s online appointments, regardless of which province you are located in. If the doctor deems it necessary, they can send your prescription directly to your pharmacy for collection. Whether you are in Ontario, British Columbia, or Alberta, Rocket Doctor provides a convenient and accessible alternative to in-person doctor visits for prescriptions and prescription refills.
If you need to see a specialist, you can get a referral from a physician through Rocket Doctor. There are also a number of specialists working on the platform meaning accessing specialist care much can be much quicker and more convenient.
If you need additional testing after your online doctor appointment with Rocket Doctor, the doctor may request blood work, imaging, or other diagnostic tests. You may be required to visit a physical clinic or hospital for these services.
In Alberta and British Columbia, appointments are completely covered by provincial health plans.
For Ontario patients, specialist care services including our Substance Use Services clinic are fully covered by OHIP, however, unfortunately due to changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, primary care and urgent care services on Rocket Doctor are no longer funded by OHIP. Rocket Doctor offers a range of care options ranging from $55-$65 for an appointment.
When you first book an appointment, the smart platform will match you with the most appropriate licensed health professional available for your medical concerns. This ensures that you receive the best possible care and advice during your virtual appointment, whether you need to see an online doctor for a routine check-up or have a more urgent medical concern.
For any follow up appointments, you can request to meet with the same physician. The team will do their best to arrange an appointment with your chosen physician however it will depend on the specific doctor’s availability.
Virtual Device Stations are set up in easily accessible locations in pharmacies across Canada. They are equipped with devices to enable care (tablet), secure internet access to facilitate virtual appointments, digital medical devices as above, and run by the local pharmacy team they are located in.
Below is a list of Rocket Doctor’s Virtual Device Station locations. You may also view a Google Map of locations here. Please note that availability may vary, and we recommend advising the patient to contact the location directly to confirm operating hours and device availability before going in.
Location Name | Address | Contact Number | Province |
Lansdowne Pharmacy | 196 Lansdowne Street East | 705-874-1011 | Ontario |
Wallace Drug Store | 109 6th Ave | 705-272-4381 | Ontario |
PharmaDocs Plus (P.R.I.M.A. INC.) | 3426 Lake Shore Blvd W, | 905-891-2345 | Ontario |
Wellington Drug Store | 1221 Wellington St W Ottawa | 613-680-6789 | Ontario |
Pharmasave Wellington | 11 Prince Edward Drive Unit B | 613-349-1260 | Ontario |
Cityplace Pharmasave | 142 Fort York Blvd | 416-593-6999 | Ontario |
Pharma Xpress | 161 Bridge St, W. | 613-966-2222 | Ontario |
Manitouwadge Lake Pharmacy | 2 Huron Walk Hallmarket Square | 807-826-3888 | Ontario |
The Boardwalk Pharmacy Inc. | 430 The Boardwalk, Suite 102 | 519-578-3000 | Ontario |
Pharmasave Long Sault | 43 Long Sault Drive | 613-534-3777 | Ontario |
Trinity Rx Pharmacy | 101-1385 Bank St | 613-721-6000 | Ontario |
First Light Pharmacy | 1928 Lakeshore Blvd. West Toronto. ON M6S 0B1 | 647-329-2992 | Ontario |
Medicine Shoppe 404 (2146679 Alberta Ltd.) | 103-4807 44 Avenue | 780-838-5498 | Alberta |
Global Care Pharmacy | 7006 109 St NW | 825-480-4500 | Alberta |
Fortcare Pharmacy | 104 6603 132ave NW | 587-741-4044 | Alberta |
TIBB Pharmacy Clinic | 53073 Range Road 222, Unit 115 | 780-673-6122 | Alberta |
Heart Pharmacy – Esquimalt | H-890 Esquimalt Road | 778-433-2721 | British Columbia |
About Rocket Doctor
Rocket doctor is a digital health platform that allows physicians to provide comprehensive care virtually.
Through our efficient and automated digital health platform, we're making high-quality healthcare affordable, accessible, quick and convenient.


Dr. William Cherniak
ER Physician, CEO & Founder of Rocket Doctor
As a practicing Emergency Room Doctor, Rocket Doctor's founder, Dr. William Cherniak saw first-hand how the lack of options to in-person care negatively impact patients, families, and doctors.
With Rocket Doctor, Dr. Cherniak is creating an accessible and comfortable way for patients and families to access the care they need.