Get a fast, hassle-free healthcare experience from the comfort of your home. Text chat in real-time with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Book a one-off chat with the doctor or plan for the months ahead.
$55 per visit
Chat on Demand
Book a one-off chat visit with a doctor. Choose a time that works for you.
Next Chat Consult Availability:
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9% Savings
$50 per visit
3 visits every 3 months
$50 monthly cost
($150 billed every 3 months)
Up to 1 registered patients
Get 3 visits every 3 months with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the months ahead.
18% Savings
$45 per visit
Popular Deal
5 visits every 3 months
$75 monthly cost
($225 billed every 3 months)
Up to 2 registered patients
Get 5 chat visits every 3 months with some big savings. Ideal for couples looking to plan for the months ahead. Or for individuals with more frequent health concerns.
25% Savings
$41.25 per visit
8 visits every 3 months
$110 monthly cost
($330 billed every 3 months)
Up to 4 registered patients
Our biggest savings package! Get 8 virtual chat visits every 3 months. Prepare for the months ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.
$55 per visit
Chat on Demand
Book a one-off chat visit with a doctor. Choose a time that works for you.
Next Chat Consult Availability:
{{NEXT AVAILABLE - ON Blended}}
14% Savings
$47 per visit
12 Visits per year
$47 monthly cost
($564 billed annually)
Up to 1 registered patient
Get 12 visits per year with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the year ahead.
22% Savings
$42.60 per visit
Popular Deal
20 Visits per year
$71 monthly cost
($852 billed annually)
Up to 2 registered patients
Get access to 20 chat visits per year with some big savings. Ideal for couples looking to plan for the year ahead. Or for individuals with more frequent health concerns.
29% Savings
$39 per visit
32 Visits per year
$104 monthly cost
($1,248 billed annually)
Up to 4 registered patients
Our biggest savings package! Get 32 virtual chat visits per year. Prepare for the year ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.
Information: As a result of decisions made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, virtual primary care and urgent care services are unfortunately no longer a service that patients can access for free on Rocket Doctor. Patients with OHIP can access virtual care services through Rocket Doctor’s live text chat service.
If you would like these changes reversed so that virtual care is fully-funded by OHIP, please sign our petition here.
Schedule a live text chat with a Rocket Doctor to get answers to your healthcare concerns.
Dedicated physicians are working on our platform to provide you with personalized advice and treatment.
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time. We take privacy seriously, and our system utilizes secure platforms and policies.
Choose a time that works for you.
Get answers to your healthcare concerns from a licensed Ontario physician via chat, in real-time.
Get prescriptions, refills, lab requisitions, imaging, and more.
With a Rocket Doctor chat subscription, you can purchase virtual doctor appointments, in advance, for the year ahead.
Once you have chosen your package you’ll be allotted a number of appointments for the entire year, from the date your plan was purchased. You will be sent appointment codes for each of your chat sessions. These numbers are basically the same as a gift card / cash, you’ll need to keep these safe and secure.
Once your initial subscription has been paid for you will be given a secure login to access your new patient portal. Here, you can set up your personal information and request chat appointments at an available time that suits you.
Our Patient Care Coordinator (PCC) team can be accessed within the Patient Portal and are on hand to assist you with booking appointments, follow ups and any queries that you might have.
Each time a chat appointment is required (whether first visit through the website or follow up visits through the patient portal) an active appointment code will be needed.
Chat on-demand is for purchasing a one-off chat appointment with a doctor. Once you have selected your time and paid for the appointment, you will be sent a login link to access your Patient Portal account. If you have used the service before, you just need to log in. Once logged in, you will chat to our PCC team to confirm your appointment slot and make sure you have everything you need before they connect you with the doctor.
Please note that you may not necessarily be booked for your chosen time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule
If it is your first time logging into your account, please navigate to your Profile page and fill in the required personal fields that have an asterisk (*) and save it.
After your Profile page is updated, navigate to the Home page and select the “Set Up an Appointment” button. Here, you will chat with a Patient Care Coordinator who will send you everything you need to get to your appointment.
If you use your appointment allowance before the end of the year, you can either upgrade your package and pay the difference in cost, or you can use the on-demand chat service and pay $55 for each subsequent appointment.
If you are reaching the end of the year and you still have more appointments that you need, these can either be gifted to family and friends, or, any unused appointments will be donated. Through Rocket Doctor’s ‘Pay Care Forward’ initiative, these will be donated to low-income Ontarians who are in need of access to healthcare.
Yes you can. Chat subscription packages can be purchased for a friend or family member or, a chosen amount of your yearly visits can be gifted to anyone of your choosing, providing you don’t exceed the maximum limit of patients for your plan.
If you choose to share your appointment code(s) with other individuals (within the limits of your plan), on their first booking; they will use the code, connect with a PCC, and also be given a unique login to the patient portal.
Currently, Rocket Doctor’s chat subscription packages are only available to purchase up-front for the annual cost of the plan.
Due to the nature of our planning process and services, we cannot provide refunds after purchase. Please treat each appointment certificate as cash. We cannot be responsible for lost or stolen certificates, and will not provide refunds in such situations.
If you have any other questions about Chat Packages, Chat On-Demand or any of our other services, please don’t hesitate to reach out to us at customercare@rocketdoctor.io
Information: As a result of decisions made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, virtual primary care and urgent care services are unfortunately no longer a service that patients can access for free on Rocket Doctor. Patients with OHIP can access virtual care services through Rocket Doctor’s live text chat service.
If you would like these changes reversed so that virtual care is fully-funded by OHIP, please sign our petition here.
Rocket Doctor Inc.
180 John Street
Toronto, ON
M5T 1X5
Made with ❤️ in 🇨🇦
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%10 Savings
$1200/Annually
2 Chats Monthly
$50 per chat
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%15 Savings
$1680/Annually
Popular Deal
3 Chats Monthly
$47 per chat
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%20 Savings
$2160/Annually
4 Chats Monthly
$45 per chat
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Rocket Doctor is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.
To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at admin@rocketdoctor.io.
Please note that you may not necessarily be booked for this time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Appointment with a Nurse Practitioner
Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist you with primary care, diagnosis, treatment, condition management, prescriptions and more.
This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Appointment with a Nurse Practitioner
Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist you with primary care, diagnosis, treatment, condition management, prescriptions and more.
This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.
Mental Health Appointments: $110
(60 Minute Consultation)
Primary Care Appointment with a Doctor
Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Do you have a referral?
If you do not have a referral and would like to book an appointment with our General Medicine providers please
If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.
Please Call
1 867 670 2273
If you have a referral for any of the below available specializations.
Please Fax
1 647 696 8973
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
Appointments: $0 with OHIP
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
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