Pharmacy Partners

Learn how Rocket Doctor is partnering with pharmacies to meet their business challenges while expanding access to care.

A Partnership Focused on Serving Your Community.

Rocket Doctor is partnering with pharmacies across Canada to help bring a seamless virtual care solution to the communities they serve.

 

Where accessing a family doctor presents increasingly difficult challenges, partnering with Rocket Doctor provides patients with an alternative means of care. Find out how a partnership with Rocket Doctor can help your pharmacy and the patients in your community.

Rocket Doctor Virtual Care Station

With Rocket Doctor’s Virtual Care Station, patients can access virtual care services from a private, secure area within the pharmacy.

 

Each station is equipped with a series of remote patient monitoring devices which allow healthcare providers to access more information to support their diagnosis and care.

 

After their appointment, patients can collect any prescriptions directly from the pharmacy.

In-pharmacy virtual care station complete with remote patient-monitoring devices

Pharmacy Case Study
Wallace Drugstore, Cochrane, ON

Wallace Drugstore has served the town of Cochrane, Ontario for almost 100 years. With their small population of around 6,000 people, half of the population have no access to a doctor. In what was described as “nothing short of a crisis,” lack of access to physicians, primary care prescribers and practitioners presented a major problem to the town.

 

Seeking a way to improve access to care in the community, Wallace Drugstore worked with Rocket Doctor to explore how virtual care services could alleviate some of the issues the people of Cochrane were facing.

 

Rocket Doctor installed a virtual care station in-store, created a branded virtual care web page for the pharmacy and provided the pharmacy with an in-store QR code that would allow pharmacy customers to scan and directly access virtual care services on Rocket Doctor’s platform.

 

“I don’t know what we’d do without Rocket Doctor. It’s saving people in our town from making unnecessary trips to the ER, and it’s also saving the healthcare system a lot of money”

” There are a lot of areas in which Rocket Doctor has been essential in helping us, because people have nowhere else to turn other than going to the emergency room, which is flooded here in town “

Frank Louvelle
Owner and Pharmacist
Wallace Drugstore

Frank Louvelle of Wallace drugstore explains how positively his customers have responded to the partnership.

 

His patients now have a means of getting care for basic things, understanding preventative measures, getting lab work done to ensure that their blood glucose levels are in line, protecting them against diabetes and to make sure that their cholesterol levels are fine. There a lot of areas in which Rocket Doctor has been essential, especially because people have nowhere else to turn.

 

“It’s also really helped from a business perspective, generating more prescription volume.

My philosophy is if you help the patient, the business will benefit. And the residents in this town have really appreciated what we’ve done with Rocket Doctor.”

About Rocket Doctor

Rocket doctor is a digital health platform that allows physicians to provide comprehensive care virtually.

Through our efficient and automated digital health platform, we're making high-quality healthcare affordable, accessible, quick and convenient.

Rocket Doctor Logo Virtual Clinic
William Cherniak CEO

Dr. William Cherniak

ER Physician, CEO & Founder of Rocket Doctor

As a practicing Emergency Room Doctor, Rocket Doctor's founder, Dr. William Cherniak saw first-hand how the lack of options to in-person care negatively impact patients, families, and doctors.

With Rocket Doctor, Dr. Cherniak is creating an accessible and comfortable way for patients and families to access the care they need.

Which Province Are You Located In?

Ontario

British Columbia

Alberta

Rocket Doctor Accessibility Statement

Rocket Doctor is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at admin@rocketdoctor.io.

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

 

Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

 

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Live Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

Connect with a doctor and chat in real-time via live text chat.

Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requistions, order imaging and more.

 

Book a one-off chat with the doctor or plan for the winter season, and the months that follow with some holiday savings.

Choose an option that’s right for you. With Rocket Doctor chat subscriptions, you get access to our live chat service all year.

Single Live Chat

$55 per visit

Chat on Demand

Book a one-off chat visit with a doctor. Choose a time that works for you.

Date Loading

10% Savings

Lite

$62 /monthly cost

($744 billed annually)

15 Visits per year

$49.60 per visit

Up to 1 registered patient

Get 15 visits per year with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the year ahead.

25% Savings

Plus

$82.50 /monthly cost

($990 billed annually)

Popular Deal

24 Visits per year

$41.25 per visit

Up to 2 registered patients

Get access to 24 chat visits per year with some big savings. Ideal for couples looking to plan for the year ahead. Or for individuals with more frequent health concerns.

30% Savings

Premium

$113 /monthly cost

($1,356 billed annually)

36 Visits per year

$37.67 per visit

Up to 4 registered patients

Our biggest savings package! Get 36 virtual chat visits per year. Prepare for the year ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

 

Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Off Province – Ontario Licensed MD

 Video Consult

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

In Province – Ontario Licensed MD

Chat Consult

Book an Appointment

Please fill in your details and you will be added to the waiting list for an appointment completely covered by OHIP.

Due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. Patients will be contacted on a first-come, first-served basis.

Please do not call our support team for an update on your appointment. Our Patient Care team will contact you as soon as your appointment is ready to be scheduled.

Please see here for details on our Terms and Conditions and Privacy Policy

Single Live Chat

Please note that you may not necessarily be booked for this time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule.