About Bill

Dr. William Cherniak
ER Physician, CEO & Founder of Rocket Doctor

Who We Are

Rocket Doctor is a rapidly growing digital health platform and marketplace that provides comprehensive care virtually, incorporating advanced at-home medical devices.

We connect patients with board-certified physicians of all disciplines through our proprietary technology platform. Founded in Toronto, the service has delivered over 225,000 visits across Canada and the United States.

Online Doctor Canada

Our Mission

At Rocket Doctor, we believe healthcare is a basic human right not a privilege for those with money and connections. Everyone should have access to affordable high-quality care. Rocket Doctor is on a mission to power healthcare providers to deliver high-quality, comprehensive and affordable care to all patients.

Through our efficient and automated digital health platform, we’re making high-quality healthcare affordable, accessible, quick and convenient. Particularly for those living in underserved communities.
Rocket Doctor Team

The Rocket Doctor Team, 2022

Dr. William Cherniak RD

“Rocket Doctor was founded by doctors for doctors.

We started the company to empower independent physicians to improve the quality and access of care available to everyone.

 

Our digital health platform and marketplace connects doctors and patients in a unique way; bringing the world’s most advanced doctor’s office directly to patients.

 

The end result is faster, more convenient and more compassionate care. “

 

Dr. William Cherniak
ER Physician, CEO & Founder of Rocket Doctor

 

 

Who We Are

Rocket Doctor is a rapidly growing digital health marketplace that provides comprehensive patient care virtually. We connect patients with board-certified physicians of all disciplines through our proprietary tech platform. Founded in Toronto, the service has cared for over 30,000 patients. Our virtual clinic expands beyond Ontario to service Alberta, BC and most recently California, USA.

A virtual clinic appointment with a doctor on the iPhone
A doctor taking working at virtual clinic talking to a patient on the laptop

Our Mission

We believe healthcare is a basic human right and not a privilege for those with money and connections. Everyone should have access to affordable high-quality care. Rocket Doctor is on a mission to make high-quality healthcare affordable, accessible, quick and convenient for everyone, but especially those living in underserved communities. We do this by empowering doctors to run their own virtual practice through an efficient and automated platform, while extending the breadth of services offered by sending the most advanced doctor’s office directly to patients.

Rocket Doctor was founded by doctors for doctors. We started the company to empower independent physicians to improve the quality and access of care available to everyone. Our digital health platform and marketplace connects doctors and patients in a unique way; bringing the world’s most advanced doctor’s office directly to patients. The end result is faster, more convenient and more compassionate care.

Dr. William Cherniak

Founder RocketDoctor, ER PHYSICIAN

Dr Cherniak - Online Doctor

Our Leadership Team

William Cherniak CEO

Dr. William Cherniak

Founder and Chief Executive Officer
MD, MPH, CCFP (EM), DABFM

Harry Cherniak

Harry Cherniak

Co-Founder and Chief Operating
Officer / Privacy Officer, BA, JD, MSc

David

David Sigal

Engineering Lead
ex. Drop.com / Zignal Labs

David Mckay

Dave Mckay

Fractional CTO
Reliq Health / VitalHub / CyberSecurity Research Lab

Gene

Gene Sese

Director, Medical Support Staff & Patient Care

Doris Photo

Doris Jean Pierre

Director, People & Culture
BHSa, MBA
Ex. Kaiser Permanente

Dr Brian Geller

Dr. Brian Geller

Director, Canadian Regional Medical
MD, MBA, CCFP

Lynn Moore

Lynn Moore

Director, US Billing and Client Services

Dr Tae

Dr. Tae Kim

Director, US Regional Medical
MD, FACEP

Our Medical Leadership

Sam

Dr. Sam Montasser

MD Lead, Alberta
University of Calgary MD, CCFP

Dr. Jennifer Ashley O'Driscoll (CFPC)

Dr. Jennifer Ashley O’Driscoll

MD Lead, Family Medicine
University of Toronto MD, CCFP

Dr Shaan RD

Dr. Shaan Pawa

MD Lead, British Columbia
McMaster University MD, CCFP (EM)

Dr Brendan

Dr. Brendan Miles

MD Lead, Alberta
University of Calgary, MD, MPA, CCFP

Dr Sakumoto

Dr. Matthew Sakumoto

MD Lead, Primary Care USA
Northwestern MD, Scripps Mercy FACP

Dr Pamela Lai

Dr. Pamela Lai

Canadian Physician Success and Specialist Clinics Lead,
University of Ottawa MD, CCFP

Dr Frank

Dr. Frank Myslik

MD Lead, Point of Care Ultrasound (POCUS)
Schulich School of Medicine MD, University of Ottawa CCFP (EM)

Dr. George Mastoras

Dr. George Mastoras

MD Lead, Emergency Medicine
University of Calgary MD, University of Ottawa FRCPC

Dr Febin

Dr. Febin Edwin

MD Lead, Psychiatry
University of Ottawa MD, FRCPC

Dr Tae

Dr. Tae Kim

MD Lead, California
University of Michigan MD, FACEP

Dr Malik

Dr. Malik Burnett

MD Lead, Addictions Medicine USA
Duke University MD MBA,
Johns Hopkins MPH, ABPM

Dr Christopher Byrne

Dr. Chris Byrne

MD Lead,
Substance Use Services
Western University MD, University of Toronto FRCPC

Our Story

Our Advisors

Harley Katz

Harley Katz

PHD

Jonathan Wright Profile

Jonathan Wright, JD

Legal and Healthtech Advisor

Kelly Graziadei

Kelly Graziadei

General Partner F7 Ventures

Joann Lee Shevelenko

Joanna Lee Shevelenko

General Partner F7 Ventures

Amol Deshpande

Amol Deshpande

BS

Aaron Lee

Aaron Lee

BA, MA, PHD

Baskar Puvanathasan

Baskar Puvanathasan

BSc C. Eng

Jonathan Lochhaas

Jonathan Lochhaas

BA, MBA

Our Doctors

Our independent, fully-licensed board-certified doctors are trained at many of North America's top institutions.
Johns Hopkins Medicine Logo
Toronto University
calgary university
Keck School of Medicine USC
UHN Toronto General Hospital
SickKids

Which Province Are You Located In?

Ontario

British Columbia

Alberta

Is the patient over the age of 18?

Choose your care

Primary or Acute Care Appointment with a Doctor

Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Appointments:
FREE with Alberta Health Card

Travel Health Consultation

Planning a trip abroad?

 

Book a virtual consultation to stay safe and healthy on your trip.

 

Get a pre-travel virtual consultation to help you stay safe and healthy on your trip.

 

With our comprehensive and tailored travelers’ health consultations, you can rest easy knowing you’re prepared for your trip. And from the comfort of your own home.

Appointments: $75

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Choose your care

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Appointment with a Nurse Practitioner

Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist  you with primary care, diagnosis, treatment, condition management, prescriptions and more.

This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.

Primary Care
Appointments: $50

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Registered Mental Health Nurse)

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Appointment with a Nurse Practitioner

Appointment with a Nurse Practitioner

Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist  you with primary care, diagnosis, treatment, condition management, prescriptions and more.

This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.

Primary Care
Appointments: $50

Mental Health Counselling (Registered Mental Health Nurse)

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $69

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more. 

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $69

Live Video Call with a Physician Assistant

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

 

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Mental Health Counselling
(Registered Mental Health Nurse)

Accepted plans that cover this service include:

  • Medavie Blue Cross – VAC (Veterans Affairs Canada), RCMP (Royal Canadian Mounted Polic), the CAF (Canadian Armed Forces), and IRCCC (Immigration, Refugees, and Citizenship Canada)
  • NIHB (Non-Insured Health Benefits) – Government of Canada program providing mental health counselling benefits for First Nations and Inuit peoples.
  •  Canada Life – (responsible for claims under the PSHCP – The Public Service Health Care Plan)

In some cases you may be required to pay for your appointment and then submit a claim for reimbursement, for more details, please contact your provider.

Book an Appointment

Please fill in your details and you will be added to the waiting list for an appointment completely covered by OHIP.

Due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. Patients will be contacted on a first-come, first-served basis.

Please do not call our support team for an update on your appointment. Our Patient Care team will contact you as soon as your appointment is ready to be scheduled.

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