Virtual Care is Here for You

Rocket Doctor Logo

Connect to virtual care providers and specialists in Ontario

As a result of decisions made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, primary care and urgent care services on Rocket Doctor are no longer covered by OHIP. This changes do not apply to specialist care services.

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There is a serious healthcare problem in Ontario, and we have developed a viable, Canadian built tech enabled solution to help solve it. But as of December 1st 2022, Rocket Doctor will no longer be provide appointments to see family doctors, emergency doctors and pediatricians under OHIP.

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For more information head to rocketdoctor.ca/savevirtualcare

Access a range of healthcare services from the comfort of your own home.

Connect to our network of highly trained and experienced MDs and specialists, available to provide you with the care you need, when you need it.

An elder man receiving a virtual care online

Primary & Urgent Care

Connect to an Ontario clinician for a medical consultation. Primary care services include:

Specialist care by a family doctor online

For specialist referrals, please fax to 647-696-8973

Specialist Care

Access a range of specialist healthcare providers from the comfort of your own home. Specialist services include:

Person accessing health care online instead of walk in clinic

For patients referrals, please fax to 647-696-8973

Substance Use and Addictions

Rocket Doctor’s Substance Use Service is dedicated to providing support, advice and treatment to individuals struggling with substance use in a safe, secure and confidential environment.

We offer substance use treatment and advice for
a wide range of substance use concerns including:

Substance Use Services are completely free with OHIP.
Specialist care clinics including our Substance Use and Addictions service are completely free and covered by OHIP.

Book a Hassle Free, Virtual Appointment Today

1

Choose the type of care that suits you

With a range of virtual care options available, you can choose the type of care you prefer, at a time that suits you.

2

Tell us about your symptoms

Tell us about the symptoms and what is worrying you and we'll match you with the best possible healthcare provider available

3

Get better,
faster

Get the care you need quickly. Our online providers in Ontario can diagnose and send prescriptions to a pharmacy of your choice.

Breaking Barriers to Healthcare Access in Ontario

Around 1.8 Million Ontarians currently live without a family doctor, and this is predicted to reach 3 million by 2025.

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By leveraging technology, Rocket Doctor is bridging the healthcare divide, connecting patients to equitable and accessible virtual healthcare services, regardless of their location or their access to a family doctor

Rural community sign

Rocket Doctor is empowering clinicians to provide care that breaks down the barriers of access so that everyone can access high quality and comprehensive healthcare.

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Patients from an extensive range of locations across the province of Ontario have used Rocket Doctor to access primary. emergency and specialist care from the comfort and convenience of their own homes.

Rural community sign

We are also partnering with hospitals to provide an alternative means of care for those who have nowhere else to turn.

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Since July 2022, our partnership with Georgian Bay General Hospital has prevented an average of 9 patients per day from an unnecessary trip to the ER

Live Video Chat with a Physician Assistant

Connect with a Physician Assistant through live video chat from your smart phone, tablet or computer.

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Our dedicated team of Physician Assistants are qualified to provide a wide range of medical services, including diagnosing and treating common illnesses, writing prescriptions, and providing health education and guidance.

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Each case is then reviewed with a fully licensed Ontario doctor so you can rest assured that you’re getting the best possible care.

Live Text Chat with a Doctor

Get a fast, hassle-free healthcare experience from the comfort of your home. Text chat in real-time with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

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With just a few clicks, you can speak with a qualified doctor about any health concerns or questions you may have.

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No more waiting for appointments or sitting in crowded waiting rooms. Simply log in to our secure chat platform and start a conversation with one of our doctors today.

Live Video Chat with a Doctor

For patients without OHIP

Connect with a doctor and chat face-to-face using the camera on your smartphone, tablet, laptop or computer.

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With Rocket Doctor’s video chat service, you can see and speak to a doctor virtually, just like you’re in the clinic. The doctor can assess symptoms or concerns to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

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Dedicated physicians are working together on our platform to provide you with personalized advice for your concerns. Our aim is to provide you with a fast, hassle-free healthcare experience from the comfort of your home

What Our Patients Are Saying

I have not had a doctor for a couple of years. My pharmacy told me to connect with Rocket Doctor. What a gift that was. I got in touch on line, they called me back in short order, and I had an appointment with a doctor in an hour. I have used it more than once, great service always.

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– Marjorie

Rocket Doctor has been a life saver for me with a health issue that has been a recurring part of my life for years. They have educated me, provided me with resources and continued to follow up and provide me with the support. If you or anyone, you love require specialized services and cannot wait, I would highly recommend Rocket Doctor.Ā 

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– Anne

4.7 out of 5

About Rocket Doctor

Rocket doctor is a digital health platform that allows physicians to provide comprehensive care virtually.

Through our efficient and automated digital health platform, we're making high-quality healthcare affordable, accessible, quick and convenient.

Rocket Doctor Logo Virtual Clinic
William Cherniak CEO

Dr. William Cherniak

ER Physician, CEO & Founder of Rocket Doctor

As a practicing Emergency Room Doctor, Rocket Doctor's founder, Dr. William Cherniak saw first-hand how the lack of options to in-person care negatively impact patients, families, and doctors.

With Rocket Doctor, Dr. Cherniak is creating an accessible and comfortable way for patients and families to access the care they need.

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a valid/unexpired OHIP card?

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

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Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

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Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

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Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

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Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

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If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

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Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Book an Appointment

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Which Province Are You Located In?

Ontario

British Columbia

Alberta

Rocket Doctor Accessibility Statement

Rocket Doctor is committed to digital accessibility, and to conforming to theĀ Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying withĀ Americans with Disabilities Act (ADA)Ā effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making anĀ assistive CX technology applicationĀ available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at admin@rocketdoctor.io.

Specialist Referral

Get a referral to any of the below available specialist services:

  • Pediatrics
  • Dietary & nutrition
  • Cardiology
  • Pain
  • Obstetrics
  • Gynaecology
  • Internal Medicine
  • Nephrology
  • Psychiatry
  • ADHD Assessment
  • Allergy & clinical immunology
  • Dermatology
  • Genetics
  • Neurology
  • Respirology
  • General surgery
  • Sexual health
  • STIs
  • Orthopedic surgery
  • Family planning & fertility
  • Psychotherapy

Ontario

Do you have a valid/unexpired OHIP card?

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

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Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

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Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

Ā 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

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Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Live Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

Connect with a doctor and chat in real-time via live text chat.

Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requistions, order imaging and more.

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Book a one-off chat with the doctor or plan for the winter season, and the months that follow with some holiday savings.

Choose an option that’s right for you. With Rocket Doctor chat subscriptions, you get access to our live chat service all year.

Single Live Chat

$55 per visit

Chat on Demand

Book a one-off chat visit with a doctor. Choose a time that works for you.

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10% Savings

Lite

$62 /monthly cost

($744 billed annually)

15 Visits per year

$49.60 per visit

Up to 1 registered patient

Get 15 visits per year with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the year ahead.

25% Savings

Plus

$82.50 /monthly cost

($990 billed annually)

Popular Deal

24 Visits per year

$41.25 per visit

Up to 2 registered patients

Get access to 24 chat visits per year with some big savings. Ideal for couples looking to plan for the year ahead. Or for individuals with more frequent health concerns.

30% Savings

Premium

$113 /monthly cost

($1,356 billed annually)

36 Visits per year

$37.67 per visit

Up to 4 registered patients

Our biggest savings package! Get 36 virtual chat visits per year. Prepare for the year ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

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Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Off Province – Ontario Licensed MD

Ā Video Consult

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

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Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

In Province – Ontario Licensed MD

Chat Consult

Book an Appointment

Please fill in your details and you will be added to the waiting list for an appointment completely covered by OHIP.

Due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. Patients will be contacted on a first-come, first-served basis.

Please do not call our support team for an update on your appointment. Our Patient Care team will contact you as soon as your appointment is ready to be scheduled.

Please see here for details on ourĀ Terms and Conditions and Privacy Policy

Specialist Referral

Specialist appointments are completely covered by OHIP, however a referral from a clinician is required in order to get a specialist appointment.

Please choose your preferred option:

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

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Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

Ā 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Specialist Referral without OHIP

Specialist appointments require a referral from a clinician. Would you like to book a private/uninsured appointment?

Not sure which care to choose?

Provide us with some details and someone from our Patient Care team can call you to assist

Single Live Chat

Please noteĀ that you may not necessarily be booked for this time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule.

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Provide us with some details and someone from our Patient Care team can call you to assist

Please see here for details on ourĀ Terms and Conditions and Privacy Policy