Your Health,
Your Way.

Experience Personalized Care & Added Bonuses with Rocket Doctor Subscriptions

These services are for patients in Ontario only

HelloFresh Logo

Up to 20 Free Meals from

When you sign up to any of our chat subscriptions

We’re always on the lookout for ways to promote healthy living to our community.

That’s why we’ ve partnered with HelloFresh, the leading meal kit delivery service known for their fresh, quality ingredients and a diverse range of curated recipes from around the globe

Hello Fresh Image

Simply sign up to any of our chat subscription products and we’ll send you a link to take advantage of up to 20 free meals from HelloFresh

Explore Our Packages​

We're pleased to introduce our subscription packages, designed to make
your healthcare journey even more seamless and cost-effective.

3 Month
Yearly

9% Savings

Lite

$50 per visit

3 visits every 3 months

$50 monthly cost

($150 billed every 3 months)

Up to 1 registered patients

For individuals looking to prepare themselves for the months ahead.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

1 note every 3 months

  • Rocket Doctor Lite Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

18% Savings

Plus

$45 per visit

Popular Deal

5 visits every 3 months

$75 monthly cost

($225 billed every 3 months)

Up to 2 registered patients

Ideal for couples looking to plan for the months ahead. Or for individuals with more frequent health concerns.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

2 notes every 3 months

  • Rocket Doctor Plus Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

25% Savings

Premium

$41.25 per visit

8 visits every 3 months

$110 monthly cost

($330 billed every 3 months)

Up to 4 registered patients

Healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

4 notes every 3 months

  • Rocket Doctor Premium Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

14% Savings

Lite

$47 per visit

12 Visits per year

$47 monthly cost

($564 billed annually)

Up to 1 registered patient

For individuals looking to prepare themselves for the months ahead.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

4 notes every year

  • Rocket Doctor Lite Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

22% Savings

Plus

$42.60 per visit

Popular Deal

20 Visits per year

$71 monthly cost

($852 billed annually)

Up to 2 registered patients

Ideal for couples looking to plan for the months ahead. Or for individuals with more frequent health concerns.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

8 notes every year

  • Rocket Doctor Plus Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

29% Savings

Premium

$39 per visit

32 Visits per year

$104 monthly cost

($1,248 billed annually)

Up to 4 registered patients

Healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.

You also get...

  • Doctor’s notes included with your
    subscription (valid for sickness from work, physio & massage)

16 notes every year

  • Rocket Doctor Premium Device Box
  • Exclusive subscriber discounts including up to 20 free meals from
HelloFresh Logo

Terms and Conditions

One offer per household for new customers only. “Get up to 20 free meals” is based on the HelloFresh 4-person x 5 recipe plan which equates to 20 servings per box where servings are represented as “meals”. “20 free meals” is based on the redemption of the first 2 boxes in a subscription where a customer will receive 60% of the servings and 41% of the second box of servings for free, which equates to 20 servings or “meals”. Customers will also receive additional discounts after the second box between their third and eighth boxes if they choose to continue. Deal valid with the purchase of a 2 or 4-person meal plan where HelloFresh delivers in Canada. Upon redemption, you will be enrolled in an auto-renewing subscription which you may cancel at any time, in accordance with our Terms and Conditions. Please visit hellofresh.ca for more information.

A fast, hassle-free healthcare experience from the comfort of your home

Rocket Doctor offers a unique ‘Live Text Chat with a Doctor’ service, allowing you to chat with a healthcare professional in real-time, getting answers, prescriptions, and peace of mind from the comfort of your own home

Phone Subscription
Mother and Daughter

Navigate Your Health Journey: Regular Interactions for Comprehensive Care

Promote Preventive Health.Our subscription plans encourage routine check-ups, health education, and preventative testing. Regular interaction with our healthcare providers can help you detect potential health issues early, manage existing conditions better, and maintain overall wellbeing.

Why Subscribe?

Coins Icon

Cost Savings

Our subscription packages offer a lower cost per chat compared to our on-deman service.

Plan ahead icon

Planning Ahead

With a defined number of visits per package, you can better manage your healthcare needs in advance.

Family Icon

Family Option

With the Premium subscription, you can register up to 4 patients, perfect for taking care of the entire family.

FAQ

How It Works

With a Rocket Doctor chat subscription, you can purchase virtual doctor appointments, in advance, for the year ahead.

 

Once you have chosen your package you’ll be allotted a number of appointments for the entire year, from the date your plan was purchased. You will be sent appointment codes for each of your chat sessions. These numbers are basically the same as a gift card / cash, you’ll need to keep these safe and secure.

 

Once your initial subscription has been paid for you will be given a secure login to access your new patient portal.  Here, you can set up your personal information and request chat appointments at an available time that suits you. 

 

Our Patient Care Coordinator (PCC) team can be accessed within the Patient Portal and are on hand to assist you with booking appointments, follow ups and any queries that you might have.

 

Each time a chat appointment is required (whether first visit through the website or follow up visits through the patient portal) an active appointment code will be needed.

If it is your first time logging into your account, please navigate to your Profile page and fill in the required personal fields that have an asterisk (*) and save it. 

 

After your Profile page is updated, navigate to the Home page and select the “Set Up an Appointment” button. Here, you will chat with a Patient Care Coordinator who will send you everything you need to get to your appointment.

If you use your appointment allowance before the end of the year, you can either upgrade your package and pay the difference in cost, or you can use the on-demand chat service and pay $55 for each subsequent appointment.

If you are reaching the end of the year and you still have more appointments that you need, these can either be gifted to family and friends, or, any unused appointments will be donated. Through Rocket Doctor’s ‘Pay Care Forward’ initiative, these will be donated to low-income Ontarians who are in need of access to healthcare.

Yes you can. Chat subscription packages can be purchased for a friend or family member or, a chosen amount of your yearly visits can be gifted to anyone of your choosing, providing you don’t exceed the maximum limit of patients for your plan.

 

If you choose to share your appointment code(s) with other individuals (within the limits of your plan), on their first booking; they will use the code, connect with a PCC, and also be given a unique login to the patient portal. 

Currently, Rocket Doctor’s chat subscription packages are only available to purchase up-front for the annual cost of the plan.

Due to the nature of our planning process and services, we cannot provide refunds after purchase. Please treat each appointment certificate as cash. We cannot be responsible for lost or stolen certificates, and will not provide refunds in such situations.

If you have any other questions about Chat Packages, Chat On-Demand or any of our other services, please don’t hesitate to reach out to us at customercare@rocketdoctor.io

Information: As a result of decisions made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, virtual primary care and urgent care services are unfortunately no longer a service that patients can access for free on Rocket Doctor. Patients with OHIP can access virtual care services through Rocket Doctor’s live text chat service.


If you would like these changes reversed so that virtual care is fully-funded by OHIP, please sign our petition here.

Which Province Are You Located In?

Ontario

British Columbia

Alberta

Rocket Doctor Lite Device Box

In the Rocket Doctor Lite Device Box, you'll find...

Choose your care

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Appointment with a Nurse Practitioner

Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist  you with primary care, diagnosis, treatment, condition management, prescriptions and more.

This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.

Primary Care
Appointments: $50

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Registered Mental Health Nurse)

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.

 

Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.

Appointments:
FREE with BC Health Card

Appointment with a Nurse Practitioner

Appointment with a Nurse Practitioner

Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist  you with primary care, diagnosis, treatment, condition management, prescriptions and more.

This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.

Primary Care
Appointments: $50

Mental Health Counselling (Registered Mental Health Nurse)

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Choose your care

Primary Care Appointment with a Doctor

Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Appointments:
FREE with Alberta Health Card

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Mental Health Counselling
(Registered Mental Health Nurse)

Accepted plans that cover this service include:

  • Medavie Blue Cross – VAC (Veterans Affairs Canada), RCMP (Royal Canadian Mounted Polic), the CAF (Canadian Armed Forces), and IRCCC (Immigration, Refugees, and Citizenship Canada)
  • NIHB (Non-Insured Health Benefits) – Government of Canada program providing mental health counselling benefits for First Nations and Inuit peoples.
  •  Canada Life – (responsible for claims under the PSHCP – The Public Service Health Care Plan)

In some cases you may be required to pay for your appointment and then submit a claim for reimbursement, for more details, please contact your provider.

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $65

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more. 

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Live Video Call with a Physician Assistant

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

 

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Book an Appointment

Please fill in your details and you will be added to the waiting list for an appointment completely covered by OHIP.

Due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. Patients will be contacted on a first-come, first-served basis.

Please do not call our support team for an update on your appointment. Our Patient Care team will contact you as soon as your appointment is ready to be scheduled.

Please see here for details on our Terms and Conditions and Privacy Policy