You may be struggling to choose between Rocket Doctor and Maple when looking to connect to a healthcare provider. Well, there are some important differences.
This guide should help you make the right decision when it comes to your health.
For both Rocket Doctor and Maple, the cost of an online appointment depends on the Province you reside in and the service you require. As much as possible Rocket Doctor strives to provide your care within the publicly funded healthcare system.
Including all specialist services and some primary care services
For families and patients with more regular healthcare needs.
At Rocket Doctor if you have a valid BC Health card all primary and specialist care is completely covered by your provincial health
With Rocket Doctor if you have a valid Alberta Health card all, primary and specialist care is completely covered by your provincial health plan.
To access virtual care services, you must pay for a monthly subscription, currently the only available option is Maple+ which is $79.99 per month.
With Maple, on-demand consultations with a general practitioner are free with a valid BC health care, however covered visits are only available Monday through Thursday from 10am to 2pm PT.
Outside of this time, primary care appointments start at $69 on weekdays and $79 on weekends.
Specialist appointment prices vary depending on the specialty.
With Maple, appointments in Alberta are no longer covered by the Alberta Health program.
Primary care appointments start at $69 and specialist appointment prices vary depending on the specialty.
Including all specialist services and some primary care services
For families and patients with more regular healthcare needs.
To access virtual care services, you must pay for a monthly subscription, currently the only available option is Maple+ which is $79.99 per month.
At Rocket Doctor if you have a valid BC Health card all primary and specialist care is completely covered by your provincial health
With Maple, on-demand consultations with a general practitioner are free with a valid BC health care, however covered visits are only available Monday through Thursday from 10am to 2pm PT.
Outside of this time, primary care appointments start at $69 on weekdays and $79 on weekends.
Specialist appointment prices vary depending on the specialty.
With Rocket Doctor if you have a valid Alberta Health card all, primary and specialist care is completely covered by your provincial health plan.
With Maple, appointments in Alberta are no longer covered by the Alberta Health program.
Primary care appointments start at $69 and specialist appointment prices vary depending on the specialty.
Rocket Doctor is a digital health platform that brings doctors in into an advanced system of care.
Doctors can use Rocket Doctor’s platform to collaborate and manage your health on an ongoing basis.
Maple brings together a large network of healthcare providers to connect a patient with a clinician as quickly as possible, mostly for an urgent care visit.
Rocket Doctor’s smart-matching system will find a provider best suited to managing your health concerns based on the information you provide.
This is based on your specific condition, provider care preferences, and doctor availability to find the best possible match.
When you request an appointment through Maple, you will be directed to the “waiting room” where you will join the queue to be matched with the next available provider.
Simply visit the website, select your province and you can access primary and specialist services quickly and easily.
There’s no need to sign up or create an account, simply fill out a short form and the Rocket Doctor patient care team will ensure you are taken care of.
With Maple, you must sign up and pay for a subscription product before you can request a primary care appointment.
Simply tell us about your symptoms and what worries you.
Schedule a virtual appointment with a physician on Rocket Doctor who is an expert in your condition.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.
Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.
Mental Health Counselling (Mental Health Nurse)
Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?
Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.
Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.
Appointment with a Nurse Practitioner
Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist you with primary care, diagnosis, treatment, condition management, prescriptions and more.
This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.
Mental Health Counselling (Mental Health Nurse)
Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?
Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.
Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.
Mental Health Counselling (Mental Health Nurse)
Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?
Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.
Primary Care Appointment with a Doctor
Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Physicians’ calendars are currently full, please check back for updated availabilities, these can change hour to hour. Currently, we are prioritizing patients in need of a follow up visit. If you are a patient who has been seen by a doctor on the platform before and require a follow-up appointment, kindly review your email, and register your account on Rocket Doctor’s patient portal.
Please click on Forgot Password and input your email address. After completing this step, you will be able to access your account and chat with our patient care team to arrange a follow-up appointment.
Appointment with a Nurse Practitioner
Connect to a Nurse Practitioner on Rocket Doctor’s platform who can assist you with primary care, diagnosis, treatment, condition management, prescriptions and more.
This service comes at a cost of $50 per visit due to the current lack of specific billing codes for Nurse Practitioner virtual consultations under Medical Services Plan (MSP) for British Columbia.
Mental Health Counselling (Mental Health Nurse)
Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?
Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.
Primary or Acute Care Appointment with a Doctor
Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.
The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.
Travel Health Consultation
Planning a trip abroad?
Book a virtual consultation to stay safe and healthy on your trip.
Get a pre-travel virtual consultation to help you stay safe and healthy on your trip.
With our comprehensive and tailored travelers’ health consultations, you can rest easy knowing you’re prepared for your trip. And from the comfort of your own home.
Accepted plans that cover this service include:
In some cases you may be required to pay for your appointment and then submit a claim for reimbursement, for more details, please contact your provider.
Do you have a referral?
If you do not have a referral and would like to book an appointment with our General Medicine providers please
If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.
Please Call
1 867 670 2273
If you have a referral for any of the below available specializations.
Please Fax
1 647 696 8973
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
Appointments: $0 with OHIP
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
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