You may be struggling to choose between Rocket Doctor and Maple when looking to connect to a healthcare provider. Well, there are some important differences.

This guide should help you make the right decision when it comes to your health.

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How much do they cost?

For both Rocket Doctor and Maple, the cost of an online appointment depends on the Province you reside in and the service you require. As much as possible Rocket Doctor strives to provide your care within the publicly funded healthcare system.

Online Doctor Canada

Maple

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Some services covered by OHIP

Including all specialist services and some primary care services

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From $55 for a one-off, primary care consultation

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Subscription service available

For families and patients with more regular healthcare needs.

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All services covered

At Rocket Doctor if you have a valid BC Health card all primary and specialist care is completely covered by your provincial health

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All services covered by Alberta Health

With Rocket Doctor if you have a valid Alberta Health card all, primary and specialist care is completely covered by your provincial health plan.

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No services covered by OHIP

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No option for a one-off consultation

To access virtual care services, you must pay for a monthly subscription, currently the only available option is Maple+ which is $79.99 per month.

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Only some services covered

With Maple, on-demand consultations with a general practitioner are free with a valid BC health care, however covered visits are only available Monday through Thursday from 10am to 2pm PT.

Outside of this time, primary care appointments start at $69 on weekdays and $79 on weekends.

Specialist appointment prices vary depending on the specialty.

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No services covered by Alberta Health

With Maple, appointments in Alberta are no longer covered by the Alberta Health program.

Primary care appointments start at $69 and specialist appointment prices vary depending on the specialty.

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Online Doctor Canada
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Some services covered by OHIP

Including all specialist services and some primary care services

icon check

From $55 for a one-off, primary care consultation

icon check

Subscription service available

For families and patients with more regular healthcare needs.

Maple

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No services covered by OHIP

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No option for a one-off consultation

To access virtual care services, you must pay for a monthly subscription, currently the only available option is Maple+ which is $79.99 per month.

BC Map Display
Online Doctor Canada
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All services covered

At Rocket Doctor if you have a valid BC Health card all primary and specialist care is completely covered by your provincial health

Maple

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Only some services covered

With Maple, on-demand consultations with a general practitioner are free with a valid BC health care, however covered visits are only available Monday through Thursday from 10am to 2pm PT.

Outside of this time, primary care appointments start at $69 on weekdays and $79 on weekends.

Specialist appointment prices vary depending on the specialty.

AB Map Display
Online Doctor Canada
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All services covered by Alberta Health

With Rocket Doctor if you have a valid Alberta Health card all, primary and specialist care is completely covered by your provincial health plan.

Maple

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No services covered by Alberta Health

With Maple, appointments in Alberta are no longer covered by the Alberta Health program.

Primary care appointments start at $69 and specialist appointment prices vary depending on the specialty.

What are the differences?

Rocket Doctor is not just a virtual walk-in clinic

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Rocket Doctor is a digital health platform that brings doctors in into an advanced system of care.

Doctors can use Rocket Doctor’s platform to collaborate and manage your health on an ongoing basis.

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Maple brings together a large network of healthcare providers to connect a patient with a clinician as quickly as possible, mostly for an urgent care visit.

Rocket Doctor matches patients with the best-suited provider

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Rocket Doctor’s smart-matching system will find a provider best suited to managing your health concerns based on the information you provide.

This is based on your specific condition, provider care preferences, and doctor availability to find the best possible match.

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When you request an appointment through Maple, you will be directed to the “waiting room” where you will join the queue to be matched with the next available provider.

Rocket Doctor is easy, with no sign up required

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Simply visit the website, select your province and you can access primary and specialist services quickly and easily.

There’s no need to sign up or create an account, simply fill out a short form and the Rocket Doctor patient care team will ensure you are taken care of.

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With Maple, you must sign up and pay for a subscription product before you can request a primary care appointment.

Book an Appointment

Simply tell us about your symptoms and what worries you.

Schedule a virtual appointment with a physician on Rocket Doctor who is an expert in your condition.

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Which Province Are You Located In?

Ontario

British Columbia

Alberta

Choose your care

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Primary Care Appointment with a Doctor

Primary Care Appointment with a Doctor

Connect with a doctor in British Columbia for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Appointments:
FREE with BC Health Card

Mental Health Counselling (Registered Mental Health Nurse)

Mental Health Counselling (Mental Health Nurse)

Struggling with low mood? Unable to sleep? Experiencing a challenging time in life? Feeling stressed, overwhelmed, or burnt out?

 

Book an appointment virtually or via phone with a mental health professional. Registered mental health nurses provide counselling and comprehensive care. Chat with a trusted medical professional and receive tailored support to start feeling like yourself again.

Appointments: $80
(60 Minute Consultation)

Choose your care

Primary Care Appointment with a Doctor

Connect with a doctor in Alberta for a primary care consultation. Through Rocket Doctor’s platform, you can see and speak to the doctor virtually, just like you’re in the clinic.

 

The doctor can assess symptoms or concerns through a video or audio visit in order to diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, refer to a specialist and more.

Appointments:
FREE with Alberta Health Card

Mental Health Counselling
(Registered Mental Health Nurse)

Accepted plans that cover this service include:

  • Medavie Blue Cross – VAC (Veterans Affairs Canada), RCMP (Royal Canadian Mounted Polic), the CAF (Canadian Armed Forces), and IRCCC (Immigration, Refugees, and Citizenship Canada)
  • NIHB (Non-Insured Health Benefits) – Government of Canada program providing mental health counselling benefits ofr Indigenous (First Nations) and Inuit peoples.
  •  Canada Life – (responsible for claims under the PSHCP – The Public Service Health Care Plan)

In some cases you may be required to pay for your appointment and then submit a claim for reimbursement, for more details, please contact your provider.

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $65

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more. 

Appointments: $55

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Text Chat with a Doctor

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Appointments: $55

Live Video Call with a Physician Assistant

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Appointments: $65

Substance Use Services Clinic

Substance Use Services Clinic

Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.

 

If you or someone you know is dealing with substance use issues, we are here to help.

Substance Use Services appointments are completely free with OHIP

Live Video Call with a Doctor

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Live Video Call with a Doctor

Connect with a Doctor via live video call from your smart phone, tablet or computer.

As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.

 

Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.

Appointments: $0 with OHIP

Book an Appointment

Please fill in your details and you will be added to the waiting list for an appointment completely covered by OHIP.

Due to high demand and limited physician availability for this service, wait times are likely to be significant longer than our other virtual care services. Patients will be contacted on a first-come, first-served basis.

Please do not call our support team for an update on your appointment. Our Patient Care team will contact you as soon as your appointment is ready to be scheduled.

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