Skip the waiting room. With Rocket Doctor, you can speak with a licensed physician the same day*. Visits can occur from a private clinic room here in the pharmacy, or from the comfort of your own home.
This service is completely covered by the British Columbia's Medical Services Plan
*Same day appointments subject to availability
Rocket Doctor appointments are free of charge for Heart Pharmacy patients with British Columbia's Medical Services Plan (MSP)
with MSP
from
Without MSP
In-pharmacy virtual care station complete with remote patient-monitoring devices
With our Virtual Care Station, you can access virtual care services from a private, secure area within the pharmacy.
Our station is equipped with a series of remote patient-monitoring devices which allows healthcare providers to access more information to support their diagnosis and care.
After your appointment, you can collect any prescriptions directly from the pharmacy.
Schedule a virtual appointment with a Rocket Doctor who is an expert in your condition.
Digital diagnostic devices such as a blood pressure monitor, otoscope, and stethoscope are available in the pharmacy’s Rocket Doctor clinic room to help enhance the consultation and improve diagnostics.
Fill out most of your info beforehand, so your appointment is spent focusing on your current diagnosis and future treatment options.
Rest easy knowing you have an answer without the cost, time or challenge of visiting a hospital. You can also easily call your doctor for help if you aren’t feeling well – no more waiting on hold for an appointment or going back to the office.
We collect all the information we need ahead of your consultation.
Tell us about your symptoms and what worries you.
Select a time for your consultation with a medical doctor.
We bill BC's MSP directly. You have nothing to pay for your consultation.
Our doctors can help you with any family medicine and primary care needs.
Our doctors can fill ePrescriptions for non-controlled substances.
Doctors can order lab work and give you a lab work requisition.
Doctors can give you a sick note for work or school for short absences.
Rocket Doctor is not intended for medical emergencies. If you believe you are experiencing an emergency, please call 911 or proceed to your nearest emergency room.
Our doctors cannot prescribe controlled medications such as narcotics.
Doctors cannot fill out WSIB or specialty disability forms, such as school absence forms.
Doctors cannot provide sick notes for an illness that occurred in the past.
Our Doctors cannot provide sick notes for absences greater than a week.
We are a community of fully-licensed board-certified doctors ready to provide virtual care 24/7. We want to make the process of receiving healthcare more peaceful, more accurate, and more convenient.
At the touch of a button, you’re able to schedule an appointment and speak to a doctor face-to-face to get important diagnosis, prescriptions and care instructions so you or your child can start to feel better, faster.
As a practicing Emergency Room Doctor, William Cherniak saw first-hand how the lack of options to in-person care negatively impact patients, families, and doctors.
With Rocket Doctor, Dr. Cherniak is creating an accessible and comfortable way for patients and families to access the care they need.
Dr. Sam Montasser
MD Lead, Alberta
University of Calgary MD, CCFP
Dr. Rohit Gandhi
MD Lead, Eastern Canada
University of Ottawa MD, McGill University CCFP (EM)
Dr. Jennifer Ashley O’Driscoll
MD Lead, Family Medicine
University of Toronto MD, CCFP
Dr. Shaan Pawa
MD Lead, British Columbia
McMaster University MD, CCFP (EM)
Dr. Matthew Sakumoto
MD Lead, Primary Care USA
Northwestern MD, Scripps Mercy FACP
Dr. Christopher Byrne
MD Lead, Ontario
Substance Use Services
Western University MD, University of Toronto FRCPC
Dr. Frank Myslik
Head of POCUS
Schulich School of Medicine MD, University of Ottawa CCFP (EM)
Dr. George Mastoras
MD Lead, Emergency Medicine
University of Calgary MD, University of Ottawa FRCPC
Dr. Tae Kim
MD Lead, Emergency Medicine
University of Michigan
Dr. Febin Edwin
MD Lead, Psychiatry
University of Ottawa MD, FRCPC
Dr. Malik Burnett
MD Lead, Addictions Medicine USA
Duke University MD MBA,
Johns Hopkins MPH, ABPM
Dr. Holden Sheffield
MD Lead, Pediatrics
McMaster MD, FRCPC
University of Toronto
Tell us about your symptoms and what worries you.
Schedule a virtual appointment with a Rocket Doctor who is an expert in your condition.
