Dr. Alex Dong offers a virtual clinic that provides short-term follow-up for his patients after being discharged from the emergency department when they don’t have timely access to a family physician.
Completely covered by OHIP, the clinic can be accessed from any smartphone, tablet, laptop, or desktop computer. In addition, Dr. Dong is also able to continue care for patients he has previously treated through Rocket Doctor prior to December 1, 2022, within the past 2 years.
Why Virtual Care?
Virtual care allows patients to have a remote appointment with a doctor through their smartphone, tablet, computer or other internet-enabled device.
Patients have long suffered the burden of long waiting times, large distances to travel, lack of available specialists, potential exposure to infection in waiting rooms and the need to take significant time out of their busy lives for an appointment with the doctor.
Virtual care brings accessibility, convenience and safety to a meeting with the doctor, and provides access to communities and populations who struggle to access quality care.
Patients must be within the province of Ontario to see the doctor virtually.
Dr. Dong graduated from the Faculty of Medicine at Dalhousie University in 2013, and subsequently completed his residency training in emergency medicine at the Schulich School of Medicine and Dentistry at the University of Western Ontario with a special interest in pharmacology and toxicology. He is a certified emergency medicine specialist by the Royal College of Physicians and Surgeons of Canada, and holds a faculty position at the University of Western Ontario.
As an emergency physician, I, too often, see patients who don’t have family physicians and don’t have access to routine follow-up after their acute illness, and end up returning to hospital time and time again. Having the ability to see these patients virtually can ensure proper treatment and recovery, preventing the need for repeated visits to hospital
Dr. Alex Dong
Why Use Rocket Doctor?
Skip The Waiting Room
No travel or sitting in the waiting room, exposing you, your child and other to potential infection. You can arrange an appointment at a time that suits you from the comfort of home.
Discreet and Secure Care
Virtual care through Rocket Doctor is 100% secure, discreet and confidential. Receive the care you need in an environment of your choice via secure video or phone conversation. The choice is yours.
Peace of mind. Care without the stress
Our patient care team will take care of you from the first click. We’ll walk you through the process and find an appointment time that suits you. You’ll receive reminders prior to the appointment. That’s another thing off your mind!
How it Works
Tell Us About You
Click the 'See a doctor' button and complete a short form. The form will ask questions about your symptoms which the doctor will review prior to your appointment, allowing them to quickly identify how to best provide you care.
comprehensive assessment
Speak with a doctor or physician’s assistant for a custom treatment plan.
Follow-up visits
Attend as many follow-up visits as you need to get support with your treatment plan, address any question, and get help with symptoms of withdrawal if necessary.
Pay Nothing Out of Pocket
We bill OHIP directly. As a covered Ontario resident, you pay nothing. To qualify for virtual treatment, you must have seen Dr. Dong in-person within the last 24 months
Book an Appointment
Tell us about your symptoms and what worries you.
Schedule a virtual appointment with a Rocket Doctor who is an expert in your condition.
