COVID-19 Resources

We collaborated with the amazing team of health professionals and medical doctor volunteers at Bridge to Health USA to bring trusted and verified answer to the public about COVID-19 (coronavirus).

Our COVID-19 Response Team

William Cherniak CEO

William Cherniak MD, MPH

Terrance McGil

Terrance McGill MD, MPH

Rebecca Ehrenkranz, part of covid-19 hub

Rebecca Ehrenkranz, MPH

Kristina Mereigh

Kristina Mereigh, MPH

Patrick A. Scannell, MD MHS

Shelby Kemper Photo

Shelby Kemper PharmD, MPH

Hyesung Pic

Hyesung "Hace" Oh, MPH, MBA

Angela Malley, MPH

Answers to your top questions about Coronavirus (COVID-19) at our COVID-19 Hub

Below you will be able to find answers to common questions, trusted resources, and ask your own questions.

Coronavirus FAQ

Response to Frequently Asked Questions by Healthcare Professionals

Helpful Resources

Access the most most trusted resources and healthcare advice

Book an Online Consultation

Get a COVID19 Consultation online.

The Response Team

Meet the volunteers who answer your questions

Get Involved

If you are a healthcare professional, you can help.

Which Province Are You Located In?

Ontario

British Columbia

Alberta

Rocket Doctor Accessibility Statement

Rocket Doctor is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.

To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.

We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at admin@rocketdoctor.io.

Ontario

Do you have a valid/unexpired OHIP card?

Ontario

Do you have a referral?

If you do not have a referral and would like to book an appointment with our General Medicine providers please

If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.

Please Call
1 867 670 2273

If you have a referral for any of the below available specializations.

  • Allergy / Immunology
  • Dermatology
  • Cardiology
  • Family + Lactation Consulting
  • General Surgery
  • STI
  • Genetics
  • Obstetrics
  • Gynecology
  • Internal Medicine
  • Lifestyle Medicine for Stroke Neurology
  • Orthopedic Surgery
  • Nephrologist
  • Pediatric Neurology
  • Pediatrics
  • Psychiatry
  • Respirology

Please Fax
1 647 696 8973

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

 

Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

Live Video Call with a Physician Assistant

Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.

 

Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.

Live Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

Connect with a doctor and chat in real-time via live text chat.

Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requistions, order imaging and more.

 

Book a one-off chat with the doctor or plan for the winter season, and the months that follow with some holiday savings.

Choose an option that’s right for you. With Rocket Doctor chat subscriptions, you get access to our live chat service all year.

Single Live Chat

$55 per visit

Chat on Demand

Book a one-off chat visit with a doctor. Choose a time that works for you.

Date Loading

10% Savings

Lite

$62 /monthly cost

($744 billed annually)

15 Visits per year

$49.60 per visit

Up to 1 registered patient

Get 15 visits per year with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the year ahead.

25% Savings

Plus

$82.50 /monthly cost

($990 billed annually)

Popular Deal

24 Visits per year

$41.25 per visit

Up to 2 registered patients

Get access to 24 chat visits per year with some big savings. Ideal for couples looking to plan for the year ahead. Or for individuals with more frequent health concerns.

30% Savings

Premium

$113 /monthly cost

($1,356 billed annually)

36 Visits per year

$37.67 per visit

Up to 4 registered patients

Our biggest savings package! Get 36 virtual chat visits per year. Prepare for the year ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.

Live Video Chat with a Doctor

Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.

 

Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms

Off Province – Ontario Licensed MD

 Video Consult

Live Text Chat with a Doctor

Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.

 

Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.

In Province – Ontario Licensed MD

Chat Consult

Single Live Chat

Please note that you may not necessarily be booked for this time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule.