

Urinary Tract Infections: UTI treatment online
Learn about how UTIs can be diagnosed and treated with a virtual appointment. Urinary tract infections (UTIs) are a common and often uncomfortable condition caused
Learn how you can get a prescription refill, quickly and easily with a virtual appointment.
Prescription medications are an important part of managing health conditions and maintaining good health. If you need a medication refill, virtual care is a convenient and efficient way to get the prescription you need and avoid the time waiting in a physician’s office.
One significant benefit of virtual care for prescription refills is saving you time and hassle by eliminating the need to physically visit the doctor’s office. This is especially helpful if you are unable to leave the house due to illness or other circumstances, if you don’t have transportation to get to the doctor’s office, or if your busy schedule doesn’t allow you to take the time out of your day to go to a walk-in clinic.
To get a prescription refill through Rocket Doctor, you will need to schedule an appointment by clicking ‘See a Doctor’ on the website homepage. This can be done with your smartphone, tablet, computer or laptop. Appointments can be either video or live-chat, both of which provide a suitable means of communication with the doctor to provide the required information.
Virtual care and prescription refills are most appropriate for stable conditions when the prescription has not been changed recently. Based on the information you give the doctor, they will determine whether it is appropriate to refill your prescription. If it is, they will issue a new prescription to a pharmacy of your choice where you can pick it up.
In some cases, you may need to provide additional information or documentation in order to refill a prescription. For example, the provider may ask for recent lab results or other information about your condition.
It’s important to note that virtual care is generally not appropriate for controlled substances, such as certain pain medications or sedatives. These types of medications require closer monitoring and may not be suitable for refills through virtual care. If you are taking a controlled substance and need a refill, it is sometimes necessary to see a healthcare provider in person. For those looking to taper controlled substances consider booking an appointment directly with the substance use services program on Rocket Doctor, founder here.
Rocket Doctor offers an efficient way to refill prescriptions for stable chronic conditions. It allows you to connect with a healthcare provider from the comfort of your own home, and it can save you time and hassle by eliminating the need to physically visit the doctor’s office, when appropriate clinically.
If you need a prescription refill and would like to book a virtual appointment, click here.
Learn about how UTIs can be diagnosed and treated with a virtual appointment. Urinary tract infections (UTIs) are a common and often uncomfortable condition caused
Learn about how skin infections can be diagnosed and treated with a virtual appointment. Skin infections can be uncomfortable and potentially serious. It is important
Rocket Doctor Inc.
180 John Street
Toronto, ON
M5T 1X5
Made with ❤️ in 🇨🇦
Rocket Doctor is committed to digital accessibility, and to conforming to the Web Content Accessibility Guidelines (WCAG) 2.1, Level A and AA and complying with Americans with Disabilities Act (ADA) effective communication requirements, and other applicable regulations.
To accomplish this, we have partnered with eSSENTIAL Accessibility to administer our accessibility program and oversee its governance. Their accessibility program evaluates our digital products on an ongoing basis in accordance with best practices and is supported by a diverse team of accessibility professionals, including users of assistive technologies. The platform, moreover, goes beyond minimum compliance requirements by making an assistive CX technology application available to customers who have trouble typing, gesturing, moving a mouse, or reading. The application is free to download and it incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation, and more.
We want to hear from you if you encounter any accessibility barriers on our digital properties. Please contact our Customer Support at admin@rocketdoctor.io.
Do you have a referral?
If you do not have a referral and would like to book an appointment with our General Medicine providers please
If you have a referral that has already been faxed to Rocket Doctor and would like to follow up on its status.
Please Call
1 867 670 2273
If you have a referral for any of the below available specializations.
Please Fax
1 647 696 8973
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Chat with a Doctor
Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.
Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
Live Video Call with a Physician Assistant
Connect with a qualified Physician Assistant through live video call from your smart phone, tablet or computer.
Schedule your video medical consultation at a time that works for you. Rest assured, you’re in good hands. Our dedicated Physician Assistants are highly trained, and all cases are reviewed by a fully licensed Ontario doctor.
Substance Use Services Clinic
Rocket Doctor’s Substance Use Service is dedicated to providing support, resource, and advice to individuals struggling with substance use. Our service is tailored to give individuals the freedom to seek help in a safe, secure and confidential environment.
If you or someone you know is dealing with substance use issues, we are here to help.
Substance Use Services appointments are completely free with OHIP
Live Video Call with a Doctor
Connect with a Doctor via live video call from your smart phone, tablet or computer.
As a result of changes made by the Ontario Medical Association (OMA) and the Ontario Ministry of Health, there are a very limited number of doctors providing appointments that are free of charge for OHIP-covered patients on Rocket Doctor.
Appointment wait times are expected to be significantly longer on this service, compared to our other virtual care services.
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat.
Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requistions, order imaging and more.
Book a one-off chat with the doctor or plan for the winter season, and the months that follow with some holiday savings.
Choose an option that’s right for you. With Rocket Doctor chat subscriptions, you get access to our live chat service all year.
$55 per visit
Chat on Demand
Book a one-off chat visit with a doctor. Choose a time that works for you.
10% Savings
$62 /monthly cost
($744 billed annually)
15 Visits per year
$49.60 per visit
Up to 1 registered patient
Get 15 visits per year with our Lite chat membership and save $5 per visit. For individuals looking to prepare themselves for the year ahead.
25% Savings
$82.50 /monthly cost
($990 billed annually)
Popular Deal
24 Visits per year
$41.25 per visit
Up to 2 registered patients
Get access to 24 chat visits per year with some big savings. Ideal for couples looking to plan for the year ahead. Or for individuals with more frequent health concerns.
30% Savings
$113 /monthly cost
($1,356 billed annually)
36 Visits per year
$37.67 per visit
Up to 4 registered patients
Our biggest savings package! Get 36 virtual chat visits per year. Prepare for the year ahead of healthcare visits for the whole family. Suitable for individuals and couples with very frequent, chronic or recurring health concerns.
Live Video Chat with a Doctor
Connect with a doctor via live video consultation. Speak to a licensed doctor using the video camera on your smartphone, tablet or computer.
Schedule your video medical consultation with a time that works for you. See the doctor without the hassle of travel and crowded waiting rooms
Off Province – Ontario Licensed MD
Video Consult
Live Text Chat with a Doctor
Get the answers to your healthcare concerns from a licensed Ontario physician in real-time.
Connect with a doctor and chat in real-time via live text chat. Choose a time and connect with a doctor who can diagnose, prescribe medication, handle refills, write lab requisitions, order imaging, and more.
In Province – Ontario Licensed MD
Chat Consult
Please see here for details on our Terms and Conditions and Privacy Policy
Please note that you may not necessarily be booked for this time and date. Your reason for booking and the clinical context of the next available physician will determine the exact appointment details. Refunds will not be issued where appointments do not align with the selected time, although we will do our best to work with your schedule.
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